Terms and Conditions

Effective Date: April 2025

Welcome to The Smooth Essence. These Terms of Service govern your use of www.thesmoothessence.com and any purchases made through our website.

By accessing or using our website, you agree to these Terms.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.

2. Orders and Payments

All orders placed through our website are subject to product availability and acceptance.

We reserve the right to refuse or cancel any order for reasons including:

Product availability
Pricing errors
Suspected fraud or unauthorized transactions

Accepted payment methods may include:

Visa
MasterCard
American Express
Discover
PayPal
Shop Pay

Payments are processed securely through trusted third-party payment providers.

3. Pricing

Prices are listed in U.S. dollars and may change without notice.

4. Shipping and Delivery

Please refer to our Shipping Policy for full information regarding processing times, shipping methods, and delivery estimates.

Risk of loss transfers to the customer once the shipment has been provided to the carrier.

5. Returns and Refunds

Please refer to our Return & Refund Policy for full details regarding returns, exchanges, and refunds.

6. Intellectual Property

All content on this website, including text, images, graphics, logos, and product descriptions, is the property of The Smooth Essence and may not be copied, reproduced, or used without written permission.

7. Prohibited Use

You agree not to:

Use the website for unlawful purposes
Interfere with website functionality
Attempt unauthorized access to systems or accounts

8. Disclaimer

Products and services are provided on an "as available" basis.

We do not guarantee uninterrupted access to the website or error-free operation.

9. Limitation of Liability

To the fullest extent permitted by law, The Smooth Essence shall not be liable for indirect, incidental, or consequential damages resulting from the use of our website or products.

10. Governing Law

These Terms are governed by the laws of the State of Delaware, United States.

11. Changes to Terms

We may update these Terms at any time. Updated versions will be posted on this page with a revised effective date.

12. Contact Information

The Smooth Essence
Email: support@thesmoothessence.com
Phone: +1 (855) 707-2171

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST